The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. We will finish shipping within 48 hours upon payment.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
US/UK orders are shipped by e-Packet,which usually take between 7 and 14 business days to arrive at their destination but can take longer from time to time. besides, UPS, DHL, FeDex etc are also available.
If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases) etc. In any event by calling your issuing bank they can tell you why the card is declining.
Solutions: Try a different credit card or try using PayPal as your checkout method.
Absolutely!! Our Secure Software (SSL) is the industry standard and among the best sofware available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information traveIs over the Internet.
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4-7 business days.
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at email@example.com